Policy

Disclaimer

A. The relative of products and service information are published on our website are available, including but not limited to product features, configuration, parameters, Technical standards and service, It may vary different countries and region. WOYOU will try to update information as soon as possible, Especially for particular product features, configuration, parameters, Technical standards and service. Therefore, there may be some differences between the product and service information when you see on our website and the real product you purchase or the product sold in your market. Woyou doesn’t guarantee the correctness, integrity or reliability of the content of this website.
B. Don’t place the order with anyone or anyone purporting to be our official representative via email, Skype or any site other than this site. Your confirmed order will never be delivered under this situation, Because this is a scam. We will not responsible for any compensation in such circumstances, and we will not be liable for any and all losses or damages arising out of such circumstances.

Website Policy, Modification and Severability

Please review our other policies posted on this website. These policies also govern your use of our services. We reserve the right to make changes to our website, policies, service and conditions at any time. If any of these conditions is ineffective, unuseful or unenforceable for any reason, that condition shall be severable and shall not affect the validity and enforceability of any remaining conditions.
When this policy changes, Woyou will send you notice of the change through various channels: we will post the latest version on our official website (https://woyouminer.com/), and we may send you a separate notice (such as an electronic notice) to alert you to any changes to this policy. For material changes, we may also provide more prominent notice (such as posting on the Woyou website or providing you with a pop-up alert).

Material changes within the meaning of this policy include, but are not limited to:
A. Significant changes to our service model. such as the purposes for which personal information is processed, the types of personal information processed, how personal information is used, etc.
B. Significant changes in our ownership structure, organizational structure, etc. Such as change of ownership caused by business restructuring, bankruptcy and merger, etc.
C. Changes in the primary recipients of personal information sharing, transfer or public disclosure.
D. Significant changes in your rights to participate in the processing of personal information and how they are exercised.
E. When there is a change in the department responsible for handling the security of personal information, our contact details and complaint channels.
F. When the personal information security impact assessment report indicates that there is a high risk.

HOW TO CONTACT US (WOYOU)

If you have any questions, comments or suggestions, please contact us through our customer service hotline: +8618516881999, through our online customer service, visit our Contact Us page, or submit them to our account processing email address (woyou@woyouminer.com).
Important Note: Due to local legal and language differences, the local language version of the Woyou privacy policy may different from this version.
In case of any discrepancies, the local language version shall prevail.

How to order?

Once you confirm the order. With our sales team, our sales will prepare formal order documents, you can arrange payment according to order. After placing an order, you will receive an order receipt confirmation email from us acknowledging that we have received your order. We reserve the right to cancel your order if we fail to receive your payment in the period designated by us.
After receiving your payment, we will send a payment receipt email notifying the receipt of your payment.
All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you a shipping confirmation email confirming the shipping tracking no, usually, we use Fedex, DHL, UPS, TNT, you can track the shipping at any time.
You can contact with our sales team during your order in processing in our company.
Your order will only be accepted by us and contract will only be formed with us when we send you the shipping confirmation. The contract will relate only to those products whose shipment we have confirmed in the shipping confirmation. We will not be obliged to supply any other products which may have been part of your order but are not included in the shipping confirmation. We reserve the right to cancel your order at any time before we have accepted the order and/or shipped the products and we may rescind our acceptance. Cancel your order and refund the payment where:

(1) There has been an obvious error in the price.
(2) The product probably cannot be shipped to the designated address due to the change of custom’s policy or import control of certain country or other force majeure event.
(3) The product is no longer in our or our third party fulfillment provider’s inventory.

Please do not place your order with anyone of anybody claiming to be an official representative of us over email or other means of communications or any web site other than the site. It can be a scam and your confirmation order may never be delivered in such cases. We are not bound by such order, we will not be responsible to offer any kind of compensation in such cases, and we will not be liable for any and all losses or damages arising out of such cases.

Price and Availability of Products

Prices and availability of products on the site are subject to change without notice. Errors will be corrected when discovered. Despite our best efforts, the products listed on our site may be outdated. We will normally verify prices as part of our dispatch procedures so that, where a product’s current price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product’s current price is higher than the price stated on our our site, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection. We are under no obligation to provide the product to you at the outdated(lower)price, even after we have sent you an order receipt confirmation or payment receipt, if the pricing error could have reasonably been recognized by you as a pricing error.
Prices of products on the site are fixed in the USD value. The payment for order are accepted either through USDT/BTC/ETH/ payment or via wire transfer in USD.
All purchases are final. On rare occasions we may, at its sole discretion, make an exception. Such exception are made on a one time only basis and do not obligate us in any way whatever in subsequent cases.
You consent to receive sales invoices electronically. Electronic invoices will be sent by email through our sales team.
Notice and site users on taxes and customs duties.
All prices for products sold by us and invoiced by us to territories other than People’s republic of China are entered without value added tax and customs duties. You are solely responsible to consult with your state and local tax lawyers to determine compliance with tax laws and regulations in your area and pay all the outstanding taxes and duties if applicable according to your tax residential law. You hereby waive your right to claim that the tax collected on any purchase is incorrect in any respect and agree to hold harmless JUTAI TEC, its officers, directors, employees, agents and representatives, for any harm or other damages you may incur as result of our error in calculating the taxes you owe for your purchases.

PAYMENT

We support TT bank transfer, Alibaba Insurance order, USDT, BTC, ETH, LTC, SUR, USD payment terms. All The prices are base on USD Calculation. Acceptable large quantities of Miners in Russia, Unite State deposit and balance pay on delivery.

Warranty and High Quality

1. Brand new machines provide warranty service in accordance with each manufacturer’s warranty policy, and most products provide a 365-day warranty.
2. The Seller will not respond for any damage caused if the user does not use the product following the instructions, specifications and conditions provided or changes the functional settings of the device without the prior consent of the company.
3. For used miners, we will provide miner operation video before delivery, so that you can better check the miner hash operation status. We will fully communicate with you and arrange delivery after your acceptance.
4. All products sold by Woyou provide customers with 7X24 online customer service. We solve your pre-sales, sales and after-sales problems, covering all aspects of payment, delivery, customs clearance, after-sales and technical support.

Shipping Policy

Shipment and Delivery Terms
1. We may arrange different courier companies to deliver goods according to your destination. If you have special requirements for courier companies, please confirm with us in advance.
2. Normally, Shipment will be arrange after payment down ,If you need urgent please make a full payment.
A. We will arrange delivery after payment down within 2-3 working days if Goods in stock in China.
B. Futures orders are usually shipped within 5-10 business days after factory delivery. More than 80% of the global orders arriving in the destination country within 2 weeks.
C. Some of goods will be delivered from Warehouse in Russian, United States of America, Malaysia Warehouse within 3~5 working days once The payment down.
3. It should be accepted that We May cancel The order as the following Terms and conditions.
A. There is an obvious mistake in the price.
B. Due to changes in customs policies or import controls in certain countries or other force majeure events, products may not be shipped to the specified address.
C. Goods out of stock in our or The third party supplier’s warehouse.